FRONT DESK AGENT

A Receptionist is the primary point of greeting for guests at a hotel. They are responsible for providing excellent customer service, overseeing check-ins and check-outs, and addressing guest concerns. Additionally, they often conduct tasks such as responding to phone calls, reserving rooms, and providing facts about the accommodation and its serv

A Hotel Associate is the first point of greeting for guests at a resort. They are responsible for providing excellent customer support, managing check-ins and check-outs, and tackling guest requests. Moreover, they often perform tasks such as responding to phone calls, booking rooms, and providing facts about the hotel and its facilities. Concier